Internet went out

Every time I use my internet, for downloading or uploading a bunch, the internet goes out. No idea if it’s the modem, or them.

I’m not supposed to back my photos up with my free internet? Maybe changing the QoS upload speed, would help, so I hopefully don’t use the max speed. Maybe do the same for the download speed.

Or just unplug the modem, and back in.

They probably want me to upgrade to their unlimited internet, but I don’t think there’s a limit on my free internet. So I guess they want me to upgrade to their expensive internet.