BuyVM isn’t great if you ever need support

Says I last updated my ticket seven hours ago. I was telling them, the server boots with the block storage not attached.

Not a software problem in my server. It’s their problem, yet they haven’t said a word. The block storage volume doesn’t show when running “fdisk -l” or even in “dmesg”. And if you shutdown, and try to boot, with it attached, it never boots. Since I have no access to the server or the block storage server, there’s absolutely nothing I can do.

Guess medium wasn’t the right urgency. Should have used the most urgent option. That was a waste of around $2, not sure why they charged me around $2 either. Probably for the rest of this month and next month. What a bargain. Why can’t I just pay for what it would be for the rest of this month? Instead of the rest of this month and next month.

I might just take them up on their refund offer. I have three days, a refund for the block storage that doesn’t work, and I can’t fix myself.

fdisk -l
Disk /dev/loop0: 1.48 GiB, 1572864000 bytes, 3072000 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes

Disk /dev/vda: 20 GiB, 21474836480 bytes, 41943040 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: xxxxx

Device     Boot Start      End  Sectors Size Id Type
/dev/vda1  *     2048 41940735 41938688  20G 83 Linux

See, no block storage, that I paid over $2 for. Yes, I got the “New Block Storage Information” email. That says “Your order for LV Block Storage Slab – 256GB has been provisioned. “.

What’s a good provider with DDoS protection and costs the same as BuyVM? Preferably not using Intel. And what’s a good SFTP storage provider? Secure Dragon isn’t. Well, unless BuyVM’s network sucks. I already cancelled that, not reordering it. I shouldn’t have cancelled it so quickly though.

Who wants to wait 7 hours or longer, to use something that says it should work? If you set a time to configure it, well too bad, BuyVM doesn’t care.

I don’t think their billing is open right now. Not even sure if it will be on the weekend. That’s how you get a refund. So don’t order on a Friday. Possibly no support people work on Friday either.

I think people have had issues with their network though.

I could get a free month of hosting from Host Mayo, at least they respond. But their servers suck.

I could just save the money, and rm -fr the whole thing.

Yes, I’m inpatient, I’ve been waiting at least 7 hours, to partition and format my block storage.

Guess I should just email sales, and get my money back. It isn’t worth paying for something that doesn’t work. Block storage will most likely cost more from somebody else, that’s why I won’t be getting any. The list I found of SFTP backup storage providers, is useless, the minimum for it to be on the list, is 1 TB, I don’t need that much space. Too bad I can’t use Amazon Cloud Drive, Amazon apparently doesn’t like Linux. I should probably cancel that too, and switch to Google’s storage, that might work in Linux. Then I solved my backup problem.

If it’s still not working tomorrow, I’ll request my refund. The likeliness of me keeping this server is now also very low now.

Why say it’s been provisioned if it doesn’t work? I thought that meant I can use it.